EP #224: What to do When your Client isn't Getting Results

In today’s episode, Shelby walks nurse coaches through a very common and uncomfortable conversation in coaching: when a client isn’t seeing results, and must take ownership for the reasons why. Rather than framing this as a failure of motivation, Shelby reframes stalled progress as an issue of identity, capacity, and nervous system tolerance. She explains why trying harder, giving more strategy, or offering pep talks often backfires, and instead teaches coaches how to get curious, name what is happening without shame, and work through resistance at the identity level. Through real client examples, Shelby shows how to scale goals down, build capacity through micro actions, and discern when a client is not ready for the work. This episode is a grounded, honest guide for coaches who want to support real change for their clients.

Watch our full episode on YouTube: https://youtu.be/8SIcH1IxOVA